Once your order has been made and packed it will go by bike to our island post office where it then gets delivered to the post boat in the afternoon. The mail is then taken to the mainland by either plane or boat, depending on the weather, that same night. It then progresses through the normal Royal Mail postal network.
All of our jewellery gets sent by Royal Mail Special Delivery and costs £6.50 or free on all orders over £100.
We post out Monday, Tuesday, Wednesday and Thursday but don’t guarantee to post on Fridays (but we often do).
Most in stock items are posted the following day that the order is placed if this falls Monday – Thursday. Any item ordered after 12 noon on Thursday will leave the following Monday morning. Please allow 7 days to receive your order, just in case. We are a very remote location and weather conditions can affect the post and freight services thus hampering deliveries. In most cases we will know about disrupted services and we will email you.
If your order is urgent please contact us at firstname.lastname@example.org with the date you need it for when you place your order and we’ll do everything we can to help get it out quickly.